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Some Frequently Asked Questions

cast iron and wrought iron What is the difference between cast iron,wrought iron and wrought steel? In contemporary usage, wrought iron refers to steel which is worked, shaped or fabricated by hand, wrought iron also is a term used to refer to a specific alloy of iron that was replaced by modern steel. Wrought metal is formed by heating and beating the metal. Wrought iron is no longer in wide production, and most items that are termed "wrought iron" are actually mild steel. Cast Iron, although strong is also very brittle, which can lead to fractures and a weakened structure.We use quality steel described as "wrought iron" in accordance with common description with almost all other similar manufacturers.

gate installers Do you site visit & install my purchase? We manufacture and supply to the whole of the UK unless extremely complex most projects can be organised via email and telephone, please contact us to see how our process works. If you have a project that is complex, you feel the measuring page does not cover your requirements or you need advice on your measuring please contact us direct to discuss in more detail.

gate automation Can I automate my gates and how much does it cost? All of our gates can be fitted with automation systems, we do not supply or install the systems but are happy to liase with an professional automation company of your choice.

metal paint What types of finishes are available? All our products are available in a variety of finishes, all outdoor items are supplied galvanised and powdercoated , our exterior pieces are supplied galvanized as the maintenance needed on galvanised steel is much less and is probably the best and most cost effective way of helping to ensure that your external steelwork remains in great condition for years to come with powder coating giving the highest quality finish. top coats can be in any BS4800/RAL colour, interior items can either be painted or burnished then oiled and beeswax applied or clear lacquer coating (this gives the 'pewter' colour shown on many of our pages). Hand finishing with patina paint enables us to produce authentic 'antique' looking products with distressed areas to give it a superior finish. Paint colours and finishes shown on this website and discussed are intended as a guide only. Please note we do not guarantee against rust as rust is a natural by product of metal , however we go out of our way to ensure all our products have the most superior finish possible.

metal paintAre you lighting products certified? All our electric lighting comes fully PAT tested.

metal paintDo you have a shop? We have a shop on ebay, which you can purchase a small selection of our bespoke items, there is a link located at the bottom of each page.

metal paintHow does your design process work? We can design from a vague brief from you up to specific drawings, we are happy to research period designs and can replicate and renovate existing or photographs of old designs, your options are endless!

If your question is not answered here, please contact us on 01550 750334 alternately you can email us at enquiries@gothicgates.co.uk and we will try to help in any way we can.

Terms And Conditions

caravan verandas Ordering can be via telephone & or email (or both), we accept all major credit and debit cards, bank transfer also cheques, please allow up to 10 working days for your cheque to clear.Where we have issued you with a quotation and we have not withdrawn it the quotation will be open for acceptance within thirty days, unless otherwise stated, this is due to the current fluctuating prices in materials

caravan verandas You may cancel your order (subject to exceptions shown below) up to 7 days after you have paid for the product we provide this period during which an order can be cancelled without any reason and a full refund made, if you exercise this right we will ask you to return any products you have received from us and pay for the costs associated with doing so. We will refund you within 30 days of the cancellation any monies you have paid to us for the product (less the cost of return carriage if this needs to be paid for by us).

Exceptions to the right to cancel - Bespoke Orders

The right to cancel does not apply if:

Under the Distance Selling Regulations unfortunately we are unable to provide a refund or an exchange on bespoke pieces which are items custom made to your requested specification. Please ensure you order the correct colours / size / lengths (where applicable) at the time of your order as no liability will be held by Gothic Metal Ltd for incorrect items being made and dispatched in relation to personal preferences. Further information on this can be found at The Office Of Fair Trading Distance Selling Regulations.

ornamental gates Unless otherwise stated in a contract, payment is due in full prior to either commencement of an item or with our agreement prior to despatch.Unless we otherwise state, any prices we quote you do include packaging but are not including delivery.

drive gates Delivery prices vary according to your product and location, please contact us with your postcode and product in mind and we will give you an idea of the cost. As we do not hold items in stock we also do not have a standard delivery charge as all items differ.

drive gates When we use the pallet company to deliver our items in the unfortunate event of your order arriving in damaged condition, please do not sign for it, tell the delivery driver that you need to open and check the product, if the driver will not wait then sign for the delivery as 'damaged', if the product is then found to in fact be damaged tell the driver to return it, we will then resolve the issue and if the item is found to be defective we will refund or replace (this does not cover chipped paint), if you can not open the item when delivered then please notify us within 7 days of receipt of any damage to arrange the return of the defective item. Do not sign for as 'unseen' as this means nothing to the courier company. If you do not follow this advice and then need to send the goods back to us you may end up needing to pay for this. Please note carriage cost will be refunded only if the item is found to be faulty, returned parcels remain the responsibilty of the customer until safely received by us.

gate designs All of our products come with a 6 month guarantee that guards against faulty workmanship and materials. This will cover the cost of replacement or repair of an item found to be faulty. The guarantee does not cover fair wear and tear, neglect, wilfull damage, accidental damage, fire, flood, sunlight, weather, theft or consequential loss of the product. We will accept no responsibility for any damage incurred as a result of incorrect assembly or installation by yourself, a third party or anyone not directly employed by Gothic Metal Ltd. Prior consent is to be gained from us before we reimburse the cost of repairs undertaken on any of our products and this work would invalidate your guarantee. This guarantee only covers the UK. We do not accept any liability for works agreed independently between you and an installer instructed to take on works for you.We do not guarantee against rust as rust is a natural by product of metal. We supply outdoor products with a zinc phosphate primer to offer protection as possible or for a superior rust protection we highly recommend having any exterior pieces galvanized as the maintenance needed on galvanised steel is much less and is probably the best and most cost effective way of helping to ensure that your external steelwork remains in great condition for years to come..Your statutory rights are protected, this limited guarantee is in addition to any other legal rights you may have.

gate designsLegal Disclaimer Online Content - All content on the gothicgates.co.uk /gothicmetal.co.uk website is correct to the best of our knowledge at the time of publication. Gothic Metal Ltd strives to achieve yet assumes no liability for the correctness or completeness of the information provided. All content is subject to change without notice and is non-binding.

gate designsCopyright - Gothic Metal Ltd shall retain the copyright for any and all published objects or articles that have been placed on the website. The duplication or use of such images, photographs, graphics, audio files, video sequences and texts in other electronic or print publications is not permitted without Gothic Metal Ltd written approval.

ornamental gatesPlease feel free to contact our customer services on 01550 750334 to discuss any queries with us or alternately you can email us at enquiries@gothicgates.co.uk. We are open 8.30 to 5.00 Mon to Fri and (9.30 to 1.00 on Sat). We are always happy to try to help you in anyway we can.

Measuring For Your Gate or Railings

Where we create a product to your measurements you need to take special care to ensure that all of your measurements are accurate. We will confirm information that you give to us back to you via a confirmation of order or a quotation. Please feel free to contact us if you are having any issues with measuring or if there is anything you do not understand about the instructions and we will do our best to help.

Measuring for your gate

how to measure a gate

A. Measuring the width:

The measurements should be for the gap between your posts, not the actual gate or railing size. You do not need to make any allowances for the fittings, we will make all the calculations for you. As you will see from the diagrams we suggest that you measure from inside of one post to the inside of the other. Please also allow for any coping stones or similar post tops/finishes, these need to be taken in to account when giving overall measurements so we can design around them.

B.Choosing the height:

When measuring the height do so from the steepest part of the gap, you should allow a 50mm ground clearance on all gates and railings and your measurements supplied to us should be the overall height of the gate including railheads or other decorative finishers.

Measuring for your Pathway Gate or Arched Gate

A. Measuring the width:

garden gates

As you will see from the diagram the measurement should be for the distance between your posts, not the actual gate size. You do not need to make any allowances for the fittings, we will make all the calculations for you. Please also allow for any coping stones or similar post tops/finishes, these need to be taken in to account when giving overall measurements so we can design around them.

B + C.Measuring the arch

When measuring for an arched gate, it is important to measure the height to the top of the arch in the middle, as well as the point where the arch begins.

Measuring for your Wall Panel Railings

wrought iron railings

We recommend that if you have brick pillars or posts, within which you wish the railing to fit, that the railing does not rise above any coping stones or the top of the pillars (as indicted in diagram by C.) or posts at the sides simply for aesthetic reasons. We also advise that you take the width measurements (B.)at both the top and bottom of your pillars to ensure the squareness of the opening, similarly measure both sides of the opening to allow for gradient changes etc (A.). We recommend for aesthetic purposes that you leave a gap at the bottom of the railing of 40mm (D.), please confirm this is either included or not in the measurements you supply.

ornamental gates Website Privacy Policy - This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above

 

Our ebay shop is open 24/7, click the logo to the right to browse a small selection of our popular bespoke products, each is still made to order, if you have any queries about any items please call us on 01550 750334. ebay shop
You can find us on facebook for news or just to say hello, by clicking the logo to the right and clicking 'like' on our page. gothic gates and gothic metal facebook page
We are now twittering our thoughts, observations and up to date news, please feel free to follow us and say hello. Follow us on twitter by clicking the logo to the right. twitter logo

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© Gothic Metal Ltd T/A Gothic Gates designers and manufacturers of gates, railings, chandeliers, candelabras, verandas, ecclesiastic supplies, church supplies, all architectural and ornamental metalwork updated 15-Jan-2014